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DPTHUB
Fashion & D2C

Scaling revenue without diluting the brand.

A direct-to-consumer label wanted growth that respected the brand. We aligned social, creator and performance media into one full-funnel system, then let the numbers guide the spend.

Revenue year on year
+140%
Blended ROAS
2.9x
Fashion & D2C — Scaling revenue without diluting the brand
Results at a glance

The outcome, in numbers

Representative of the shift we aim for in this kind of engagement.

+140%Revenue year on year
2.9xBlended ROAS
+58%Returning customers

Figures shown are illustrative and for demonstration purposes only.

The challenge

Where things stood

The label had a loyal following and a distinctive point of view, but growth had plateaued. Aggressive performance tactics could have scaled revenue quickly at the cost of the brand — and the team was not willing to trade one for the other.

What we had to solve

  • Growth that had plateaued despite strong brand affinity
  • A tension between performance efficiency and brand integrity
  • Fragmented social, creator and paid activity that pulled in different directions
  • A need to grow returning-customer value, not just new acquisition
Our approach

How we approached it

Shaped around the sector's buyers, cycles and sensitivities — not generic marketing.

  1. 01

    One system, not silos

    We brought social, creator and performance media under a single full-funnel plan so every touchpoint reinforced the same brand story.

  2. 02

    Creative as the lever

    We treated creative — not just bidding — as the primary growth lever, testing brand-led concepts against direct-response formats.

  3. 03

    Retention by design

    Lifecycle flows and considered post-purchase communication lifted returning-customer revenue instead of chasing new buyers alone.

  4. 04

    Let the numbers guide

    Blended ROAS and contribution margin — not channel vanity metrics — decided where the next pound of spend went.

What we delivered

The work behind the results

A view of the moving parts that came together in this engagement.

  • A unified full-funnel media plan across social and search
  • A structured creator and social content programme
  • Ongoing creative testing built around the brand
  • Ecommerce lifecycle and retention flows
  • Blended reporting on ROAS and contribution margin
The outcome

Revenue grew strongly year on year while blended ROAS stayed healthy — and returning-customer revenue rose fastest of all. Growth came without the brand being pushed into discounting or off-brand creative.

We finally stopped choosing between brand and performance. One plan did both.
Illustrative client perspective
  • Social media
  • Paid advertising
  • Ecommerce

This case study is illustrative and representative of our approach. Figures shown are for demonstration purposes only and do not reflect specific client results.

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